A 46-year-old woman professor, who was forcibly removed from a Southwest Airlines flight after she complained of life-threatening pet allergies, is reportedly facing multiple charges.
The incident, which took place on flight 1525 from Baltimore-Washington to Los Angeles, was filmed by a passenger.
The woman passenger, allergic to pets, had asked an emotional-support dog and a pet to be removed from the flight. Instead, the flight crew asked the woman to leave as she failed to submit a medical certificate.
According to the airline's policy, customers without a medical certificate may be denied boarding if they report a life-threatening allergic reaction, a spokesman said.
The situation went out of hands as the passenger refused to exit the plane with local law enforcement officers getting involved in it.
In the video which went viral on social media, the officer is seen pushing her while she says, “I will walk off. Don't touch me.”
She was taken into custody and charged with disorderly conduct, failure to obey a reasonable and lawful order, and resisting arrest.
Southwest Airlines does not notify other passengers about animals on board. "We are disheartened by the way this situation unfolded and the customer's removal by local law enforcement officers. We publicly offer our apologies to this customer for her experience and we will be contacting her directly to address her concerns," the spokesman said in a statement.