Samsung won't bill you for fixing products damaged in Kerala floods

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Kerala was hit by a once-in-a-century deluge when the rains struck in August and the brimming dams were opened all at once: File photo
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New Delhi: Electronics firm Samsung India will not charge labour fee and will wave off 50 per cent cost of parts on its products damaged in Kerala floods, the company said Friday

"Samsung India has deployed its customer service vans and will set up a relief camp in the state of Kerala, as part of its efforts to reach out to persons affected by the recent floods," Samsung said in a statement.

In reply to the query on services that relief service will provide, Samsung said that labour on service provided by the vans and authorised service centres in Kerala will be free of cost for its products that were damaged in the flood and there will be 50 per cent discount on the cost of the damaged parts.

The employees of the company, including its three research and development centres and two factories, are also making a voluntary contribution.

"To help the flood affected in the state, Samsung India will contribute Rs 1.5 crore to the Kerala Chief Minister's Distress Relief Fund (CMDRF) alongside donating 10,000 bedding sets to the people of the state," the statement said.

The cheque will be handed over to Kerala chief minister Pinarayi Vijayan by a Samsung representative in Thiruvananthapuram, it added.

 

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