Kochi: Nissan India Wednesday inaugurated one of its largest service centers in southern India at Netoor, near Kochi in Kerala. The newly opened workshop will be part of the EVM Cars. With the inauguration of this new workshop, Nissan has 28 customer touchpoints in Kerala.
“Nissan has been actively developing its network in India and this new workshop is yet another step to move closer to its customers and provide a superior ownership experience”, they said in a media release.
The newly inaugurated EVM cars workshop provides a convenient option for the comprehensive after-sales requirements of Nissan and Datsun customers from neighboring areas like Tripunithura and Marad. The workshop can accommodate up to 50 cars in its parking area and service up to 30 cars per day—including an exclusive express bay service. This makes it easy for customers to come to the dealer to have their car serviced quickly and easily.
“This new service center is a symbol of our commitment to provide Nissan and Datsun customers with a superior ownership experience. Kochi is an important market for Nissan and Datsun, and we have seen a tremendous response here for Datsun redi-GO”, said Sanjeev Aggarwal, vice-president of after sales unit of Nissan Motor India Pvt. Ltd.
“We are proud to be associated with the Nissan and Datsun brands. This new workshop is a great opportunity for us to offer our first-rate service capabilities to Nissan and Datsun customers in Kochi. Our new workshop has a dedicated team of service staff and technicians, equipped with the latest service tools and equipment, who are trained to attend to every need of our customers”, said Renjith Paul of EVM Cars.
Nissan India is the second-fastest growing car company in India with a network of 284 touchpoints for Nissan and Datsun vehicles spanning 188 cities.
In August 2016, Nissan increased its ranking to second place in the annual J.D. Power 2016 India Sales Satisfaction Index (SSI) Study, with a score of 831 out of the 1000 point scale. In 2015, the company was ranked third in the SSI study.